Refund and Returns Policy

We are committed to providing high-quality advertising services that meet your business needs and expectations. However, we understand that there may be circumstances where you need to request a refund or adjust the services provided. This policy outlines our approach to refunds and returns for our advertising services.

1. Refunds for Services Not Rendered

If you feel that the services we have provided have not been delivered as agreed, or if there has been a significant delay in the execution of your project, please contact us within 7 days of the scheduled service date. We will review your case and, if appropriate, offer a full or partial refund for services not rendered or not performed to the agreed standards.

2. Refunds for Unsatisfactory Results

We strive to ensure that our advertising campaigns deliver the results you expect. However, due to the dynamic nature of advertising, results can vary based on a range of factors such as market conditions, audience behavior, and platform algorithms. In case you are dissatisfied with the results of an advertising campaign, please contact us within 30 days of receiving your report. We will assess the performance and, if necessary, offer adjustments to the campaign or discuss potential solutions. Refunds for unsatisfactory results are not provided unless agreed upon in exceptional circumstances.

3. No Refunds After Campaign Completion

Once a campaign has been completed or the agreed-upon services have been fully rendered, we generally do not offer refunds. This includes digital ads, content creation, marketing strategies, and other services where the work has been completed as outlined in the agreement. If you wish to make changes or adjustments to a completed project, we offer additional services at an agreed-upon rate.

4. Request Process

To request a refund or discuss an issue with the services provided, please contact our customer support team at info@haystonepromo.info with the following information:

• Your name and business name
• Service(s) purchased
• The reason for your refund request
• Any relevant documents or supporting evidence (e.g., screenshots, contracts)

Our team will review your request and respond within 5-7 business days to resolve the issue.

5. Modifications to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be communicated via email or posted on our website. By continuing to use our services after such changes, you agree to the revised terms.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact us at info@haystonepromo.info. We are here to assist you and ensure that your experience with our advertising services is positive and productive.